Finding a transfer maid Singapore can make life easier for families needing help with household chores, childcare, or elderly care. These maids already work in Singapore, so hiring them takes less time and costs less than bringing a new maid from overseas. However, employers must follow certain steps to ensure a smooth transition.
A well-organised maid transfer prevents misunderstandings, reduces delays, and helps both employer and helper start on the right foot. This guide explains the process in a simple and detailed manner.
What is a Transfer Maid?
A transfer maid is a domestic helper who is already working in Singapore but needs a new employer before her contract ends. She may want to transfer because:
- Her current employer no longer needs her services.
- Her contract is finishing, and she wants to continue working.
- The employer and maid decide to end the contract early.
Hiring a transfer maid allows families to find an experienced, skilled worker without waiting for months.
Why Do Families Prefer Transfer Maids?
Quick Hiring
Unlike new maids from overseas, transfer maids can start working within two to four weeks after completing the paperwork.
Lower Expenses
Employers do not need to pay for airfare, overseas training, and processing fees, making the hiring process more affordable.
More Work Experience
Transfer maids already know how to handle daily household tasks, follow routines, and adapt to local culture.
Easier Communication
Since they have worked in Singapore before, they understand English or another common language, making communication easier.
Step-by-Step Guide to a Smooth Maid Transfer in Singapore
Step 1: Decide Whether to Use a Maid Agency or Hire Directly
Employers can hire a transfer maid agency Singapore in two ways:
- Through a Maid Agency in Singapore – Agencies manage all paperwork, ensure compliance with MOM (Ministry of Manpower) rules, and handle insurance and medical check-ups.
- Through Direct Hiring – Employers find a maid on their own, handle documentation, and submit applications to MOM.
Using an agency reduces the workload for employers, but direct hiring gives them more control over the process.
Step 2: Check the Maid’s Background and Work History
Before hiring a maid, employers should:
- Look at her past employment record on the MOM website.
- Talk to her previous employer to learn about her work habits.
- Check for signs of frequent job changes, which may indicate difficulties.
Some maids specialise in childcare, cooking, or elderly care, so employers should choose based on their needs.
Step 3: Discuss Job Expectations Clearly
To prevent problems later, employers should discuss:
- Household chores – Cleaning, cooking, childcare, or elderly care.
- Working hours – When the maid starts and ends work each day.
- Rest days – MOM requires at least one day off per week, but employers and maids can agree on compensation if she works on rest days.
- Salary and benefits – Decide on the monthly salary, bonuses, and any other benefits.
A well-defined job scope keeps both employer and helper on the same page.
Step 4: Get a Release Letter from the Current Employer
Before a maid can transfer, the current employer must agree and provide a release letter. The process includes:
- Giving official consent for the maid to transfer.
- Settling any unpaid salary, off-day compensation, or other payments.
- Deciding on the last working day, so the transition happens smoothly.
Without a release letter, MOM will reject the transfer request.
Step 5: Apply for a Work Permit from MOM
After securing the release letter, the new employer must apply for a Work Permit through the MOM website.
The employer needs:
- The maid’s passport details and current Work Permit number.
- The employer’s household income details, as MOM checks eligibility.
- A written agreement on salary and job scope.
MOM usually processes the application within seven to fourteen days.
Step 6: Book a Medical Check-Up
The maid must pass a medical check-up at an MOM-approved clinic before the transfer is approved.
- The employer must schedule the check-up within fourteen days after applying for the Work Permit.
- If the maid fails the medical test, MOM cancels the transfer.
A medical check-up ensures the maid is healthy and fit to work.
Step 7: Buy Insurance and Pay the Levy
Every employer must provide:
- Medical Insurance – Minimum coverage of $15,000 per year.
- Personal Accident Insurance – Minimum coverage of $60,000.
- MOM Monthly Levy – A fee employers must pay every month.
Without valid insurance, MOM will not approve the Work Permit.
Step 8: Sign an Employment Contract
Both employer and maid must sign a contract outlining:
- Salary details and payment dates.
- Work responsibilities.
- Rest day policies and overtime pay.
A contract protects both parties and prevents disputes.
Step 9: Help the Maid Adjust to the New Household
Even though transfer maids have worked in Singapore before, they still need time to adapt to a new household. Employers should:
- Show her how tasks should be done in the home.
- Explain family routines and daily schedules.
- Treat her with respect to build a positive working relationship.
A well-adjusted maid will work efficiently and stay longer.
Step 10: Collect the Work Permit and Complete the Transfer
Once MOM approves the application, the employer must:
- Collect the new Work Permit.
- Ensure the maid moves to the new residence.
- Pay the required monthly levy to MOM.
Once the Work Permit is issued, the transfer is officially complete, and the maid can start working.
Common Mistakes to Avoid
- Not getting a release letter – MOM will reject the application.
- Ignoring background checks – A maid with frequent job changes may not be reliable.
- Skipping insurance coverage – The Work Permit cannot be issued without valid insurance.
- Unclear job expectations – Miscommunication can cause conflicts.
By avoiding these mistakes, employers ensure a smooth hiring process.
Final Thoughts
A transfer maid in Singapore works best when employers plan carefully, follow MOM rules, and communicate openly.
To ensure a smooth process:
- Decide whether to use an agency or hire directly.
- Secure the release letter from the current employer.
- Complete the Work Permit, insurance, and medical check-ups.
- Set clear expectations to build a good working relationship.
By following these steps, employers can hire efficiently, avoid legal issues, and create a positive working environment for their new helper.
